Effective Date: May 1, 2026

 

ClassConex Privacy Policy

 

ClassConex ("ClassConex," "we," "our," or "us") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you use the ClassConex mobile application, website, and related services (collectively, the "Services").

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By using ClassConex, you agree to the collection and use of information as described in this Privacy Policy.

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1. Information We Collect

Depending on how you use ClassConex, we may collect the following information.

 

Account Information

When you create an account, we may collect:

• Name

• Email address

• User role (Parent, Teacher, Administrator, Volunteer Coordinator, or Staff)

• Organization or school affiliation

• Profile photo (optional)

 

Student Information

When authorized by a participating school or parent, ClassConex may collect limited student information, including:

• Student name

• Grade

• Classroom

• Teacher assignment

• Student ID (if required by the school)

• Linked parent or guardian accounts

ClassConex does not intentionally collect more student information than necessary to provide school-related services.

 

Volunteer Information

If you participate in volunteer opportunities, we may collect:

• Volunteer sign-ups

• Attendance

• Volunteer hours

• Manual volunteer credit submissions

• Donation commitments

• Volunteer history

 

Daycare Information

If your school uses the Before and After School Care module, we may collect:

• Check-in and check-out times

• Authorized pickup information

• Attendance records

• Emergency contact information

• Pickup verification records

 

Communications

We may collect information you provide when:

• Sending messages

• Posting announcements

• Contacting school staff

• Uploading attachments

• Responding to forms or questionnaires

 

Device Information

To improve app performance we may collect:

• Device model

• Operating system

• App version

• Crash reports

• Diagnostic information

 

We do not collect precise GPS location.

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2. How We Use Your Information

We use your information to:

• Provide school communication services

• Manage volunteer events

• Track volunteer hours

• Coordinate donations

• Manage before and after school care

• Display school announcements

• Authenticate users

• Improve application performance

• Respond to support requests

• Send important notifications

• Maintain account security

• Comply with legal obligations

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3. Push Notifications

With your permission, ClassConex may send push notifications regarding:

• School announcements

• Volunteer reminders

• Event updates

• Schedule changes

• Emergency alerts

• Daycare notifications

You may disable notifications at any time through your device settings.

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4. Sharing Information

We do not sell your personal information.

Information may be shared only with:

• Your participating school or organization

• Teachers assigned to your student(s)

• School administrators

• Authorized volunteers (when necessary)

• Service providers who help operate ClassConex

• Law enforcement when required by law

We require third-party service providers to protect your information and use it only for authorized purposes.

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5. Children's Privacy

ClassConex is intended for use by schools, parents, teachers, and authorized staff.

Student information is collected only through participating schools or authorized parents and is used solely to provide educational and school-related services.

We do not knowingly collect information directly from children without appropriate authorization.

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6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information, including:

• Encrypted network communications

• Secure authentication

• Role-based access controls

• Restricted administrative access

• Secure cloud storage

• Regular security updates

While no method of transmission or storage is completely secure, we take commercially reasonable measures to protect your information.

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7. Data Retention

We retain information only as long as necessary to:

• Provide the Services

• Meet contractual obligations with participating schools

• Resolve disputes

• Comply with legal requirements

Schools may request deletion of organization data in accordance with applicable agreements.

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8. Your Choices

Depending on your location and applicable law, you may have the right to:

• Access your information

• Correct inaccurate information

• Delete your account

• Request deletion of personal information

• Withdraw consent where applicable

• Request a copy of your data

Some information may need to be retained to comply with legal or school recordkeeping requirements.

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9. Third-Party Services

ClassConex may use trusted third-party providers for services such as:

• User authentication

• Cloud hosting

• Push notifications

• Crash reporting

• Analytics

These providers process information only as necessary to provide services on our behalf.

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10. Analytics

We may collect aggregated, non-identifiable usage statistics to:

• Improve application performance

• Fix software issues

• Understand feature usage

• Enhance user experience

Analytics data is not used to identify individual users.

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11. International Users

If you access ClassConex outside the United States, your information may be processed in countries where our service providers operate. We take reasonable steps to protect your information consistent with this Privacy Policy.

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12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

If material changes are made, we will update the Effective Date and, where appropriate, notify users through the app or by email.

Continued use of ClassConex after changes become effective constitutes acceptance of the revised Privacy Policy.

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13. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

MORA INNOVATIONS, LLC

Email: support@classconex.com

Website: https://classconex.com

 

ClassConex:

• Does not sell personal information.

• Collects only information necessary to provide educational and volunteer management services.

• Uses secure authentication and encrypted communications where appropriate.

• Allows users to request account deletion and personal data deletion, subject to applicable legal and school recordkeeping requirements.

• Uses push notifications only with user permission.

• Does not use collected information for third-party advertising.

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